SHINE
Medicare and Health Insurance Counseling & Information
Hotline: (321) 752-8080
Palm Bay: (321) 725-5700
Rockledge: (321) 690-6661
Titusville: (321) 268-6563
Melbourne: (321) 726-2888 or 752-1511
Website:elderaffairs.state.fl.us/SHINE

SHINE, which stands for Serving Health Insurance Needs of Elders, is a statewide volunteer-based program that empowers people on Medicare and their caregivers to make informed decisions about their Medicare and other health insurance issues. To contact a SHINE volunteer, call the Florida Elder Helpline, toll-free, at 1-800-96-ELDER (1-800-963-5337)

• Individual Counseling: Medicare Eligibility, Enrollment and Coverage Issues; Medicare Helath Plan Choices; Medicare Appeal Rights; Medigate (Medicare Supplemental) Polices; Long-term Care Insurance; Prescription Assistance Resources
  

Insurance Consumer Helpline (Operated by the Florida Insurance Commissioner)
200 East Gaines
Larson Bldg.
Tallahassee, FL 32399
(800) 342-2762 Toll Free (Florida only)
Internet site: www.doi.state.fl.us
Hours/Days: Monday-Friday 8am-5pm

Provides assistance to all consumers within and outside the State of Florida in regards to insurance companies and insurance agents.